RaySafe Service Program

Join the RaySafe Service Program

Please see important information about the United States service center.

Our RaySafe Service Program ensures at a fixed, and therefore predictable, annual expense that your instrument keeps performing and looking like new – through annual checks, calibrations and updates responding to the rapid development of X-ray machines.

If you are the proud owner of a RaySafe ThinX, RaySafe Solo, RaySafe X2 or RaySafe Xi, join the RaySafe Service Program by filling out the RaySafe Service Request Form and enjoy the following benefits:

Faster turn-around time
Instrument looks and performs like new!
Improved functional features
Warranty extended with annual calibration – up to 5 years
Controlled cost

The RaySafe DX lineup

RaySafe Service

Use our service request form to order service, upgrades and accessories.

Service request form

State-of-the-art facilities

All checks included in the RaySafe Service Program are performed in modern state-of-the-art facilities in the US and Europe, in accordance to relevant ISO standards.

Thanks to our highly skilled staff with expertise in all X-ray modalities, a wide variety of beam qualities is supported and highest service quality is provided worldwide.

As evidence of highest accuracy, calibration certificates traceable to PTB and NIST are issued to you by our calibration facilities.

If you have questions regarding the status of your service request, please contact our Support Team.