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Placing orders online on FlukeBiomedical.com is currently available for our customers in the United States only. We are always evaluating additional markets and our primary goal is to ensure that our online store serves the needs of one region before expanding into additional markets. If you are located outside of the United States, please check back frequently for more information on when you can purchase our products on FlukeBiomedical.com
We accept all major credit cards (Visa, MasterCard, American Express, JCB, Diners Club, Discover) as well as Google Pay and PayPal.
Except for any products designated on the Site as non-returnable, we will accept a return of the products for a refund of your purchase price, less a 25% restocking fee, provided such return is made within 30 days of delivery with valid proof of purchase and provided such products are returned in their original condition. To return products, you must call 800-850-4608 or e-mail [email protected]dical.com to obtain a Return Merchandise Authorization (”RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number.
You are responsible for all shipping and handling charges on returned items. You bear the risk of loss during shipment.
Refunds are processed within approximately 15 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site.
Orders typically ship within 1-3 business days of receipt. Upon shipping, you will be notified by email with a tracking number.
For some reason, if our delivery provider is unable to deliver your order, please contact us at [email protected]. We will help you track the product or issue a refund.
When your order ships you will receive a separate email providing you with a tracking number to track your order. Please, look in your spam and promotions folders if it feels like you have been waiting for that email a little too long.
If you feel like you need more information about Fluke Biomedical products than you can find on flukebiomedical.com, please, reach out to your local representative, our Customer Support team at 800-850-4608, or submit a request form here. Our experts will be happy to help you make the right choice!