Correcting the establishment name in Ansur requires a new license key to be generated. If the Ansur plug-in has not been purchased, an order will need to be placed with Fluke Biomedical or with a Fluke Biomedical distributor (outside the USA). For post-purchase Ansur support, a phone call or e-mail to Fluke Biomedical Technical Support requesting the correction, including the correct establishment name and current license key for each plug-in will allow generation of new license keys with correct establishment names.

A prototype version of Ansur was created to experiment with PDA/Palmtop PC operation, but no commercial product is available. If you are interested in providing advice about the importance of this idea, or on the functionality you expect from such an implementation, please contact the Ansur Product Manager at Fluke Biomedical via e-mail to [email protected].

If you have received an Ansur test template (.mtt or .mts file) from another Ansur user as an e-mail attachment or on a CD or USB stick you can save the file(s) to the Ansur Test Library by navigating to your computer hard drive>programs>Fluke>Ansur Test Library and clicking the SAVE button. You can only open folders that are not restricted to the Establishment Name who created them.

Phone or e-mail Fluke Biomedical Technical Support. Be sure to include the version number of the Ansur Test Executive, the version number of the Ansur Plug-in with which you are having problems, the mainframe test device model, serial number, firmware version, and hardware version. Be sure that you are using the correct serial interface cable, and have connected it properly.

The website-downloadable Ansur software and plug-ins are useful to evaluate the general look and feel of the product, however, full functionality of Ansur is only available with a license key. Purchased license keys are required to save and print test results. License keys are provided with each purchased Ansur plug-in. If you have not purchased a license key, please contact your local Fluke Biomedical sales representative or e-mail a request for quote to [email protected].

Ansur ProSim 8 Mini Plug-In requires administrator privileges to run properly. If you have not logged on to your PC as administrator, press SHIFT key on the keyboard, right click on the Ansur shortcut or ProSim Mini Plug-In shortcut on the desktop or Start Menu and select Run as Administrator. You will now be able to run Ansur ProSim Mini Plug-In without any errors.

If the medical device-under-test has a bar-coded serial number, model number, etc, a Microsoft Windows XP or Windows 2000 supported USB barcode scanner can be used. These devices should plug-and-play with Windows. Put the cursor on the data field (e.g., serial number), and scan the bar-coded serial number tag on the medical device-under- test. The data field should populate with the alphanumeric information you have just scanned.

The Operator's Manuals are installed on your computer along with the Ansur Test Executive and Plug-ins. To find them, go to the Start menu on your computer, select Programs>Fluke>Ansur Help.

Yes. Ansur interfaces with the St. Croix Capital Asset Lifecycle Management system (formerly WOSYST), and with the GE Medical Systems Asset Plus CMMS-type database. Fluke Biomedical provides an interface developer's kit for professional interface developers. Ask your CMMS provider if they have an interface to Ansur. Most CMMS providers in the USA have indicated that they are willing to create an interface if enough customers are interested.

No. If you have received a license key(s) from Fluke Biomedical, you may continue to use it/them with new versions of Ansur and any plug-ins for which you hold license keys. If you do not have a license key and you have not placed an order with Fluke Biomedical for the plug-in(s) available for the Fluke Biomedical and Metron-legacy instruments, please contact your local Fluke Biomedical sales representative or e-mail a request for quote to [email protected].