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Frequently Asked Questions

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Can I use DXR+ for measuring a CT dose profile?

No. The DXR+ has to be irradiated from the printed X-ray arrow and with a continuous field to give a correct result.

DXR+ for measuring a CT dose profile

How do I ensure that I get the full battery-use-per-charge with VT305?

The VT305 is optimized for battery use. Ensure that the battery is fullycharged. The VT305 will operate on battery power for up to four hours ofcontinuous use. Shorter battery life will be experienced when the VT305 iscommunicating with computer applications such as the browser-viewedconfigurator, etc.

I have problems with my Bluetooth connection. What can I do?

On the base unit side, use the Bluetooth device with USB connection that is provided by RaySafe (Laird BT820, pn: 1922064).

On the computer side there are various reasons for unstable Bluetooth connection such as incompatible hardware/software or environmental radio disturbances during measurements. Try turning off any programs on the computer that may interfere with the Bluetooth connection.

If the problem persists, you can try using a RaySafe Bluetooth USB device on the computer side as well. Turn off the internal Bluetooth.

What is Dose Manager and what does it do?

Dose Manager is a software installed on your PC to see the history of dose exposures. You can see a dosimeter’s exposure over time and compare it to other dosimeters. With Dose Manager, you can also collect dosimeters exposure history from the Real-time Display and do not need to connect them individually to your computer. Dose Viewer compared to DoseManager can only show information for one dosimeter at the same time, and the dosimeter must be connected directly to your computer when you look at the history.

Are the i3 badges legal dose of record?
  1. No, i3 badges are not legal dose of record. The readings they record should be used for reference and behavior modification.
I get too low readings with my Light detector. Why?

Remove the luminance tube and ensure that the white illuminance window is clean. You can clean it with a damp cloth. If the problem persists, fill in a Service Request and send the detector for service.
I have connected the mAs cable but don't get any readings. What can I do?

Can I charge the base unit with the USB cable to my computer?

The fastest way to charge the base unit is to use the supplied charger. You can also charge with USB cable connected to a computer or a USB charger, but this will take longer.

If an aspect of the dosimeter badge such as the clip breaks, do I have to replace the entire badge?

The i3 has improved wear-ability with a replaceable reinforced plastic clip. The i2 had a metallic clip that could not be replaced.

Do I need to send the dosimeter in for calibration?

No, the dosimeter is designed for maintenance-free usage throughout its lifetime.

How do I change the dose unit?
  1. When the instrument is in measurement mode, press SELECT (long press) until "Waiting... Aborting measurement" is shown.
  2. In the SETUP MENU, step (short press) to "Dose unit" and press SELECT until units are shown. Step to the desired unit and press SELECT until SETUP MENU is shown. The unit is now changed.

How do I change the dose unit

Note: If only Gray (Gy) is available, your instrument has been configured to comply with German regulations where the unit Röntgen (R) is not allowed.

What do I do if I need to keep testing when I get a low battery indication on the VT305?

The VT305 can be connected to mains power using the universal poweradapter and the appropriate prong-set (matched to the mains powerreceptacle). The power adapter connects to the VT305 via the USB cable.Alternatively, if a computer is being used during testing or documentation,you can connect the VT305 directly to the computer via the USB cable. Bothpower and data exchange are provided.

I want to measure on a panoramic dental X-ray machine. Any advice?

Panoramic dental machines can be challenging to measure on, primarily since the X-ray beam is narrow. Therefore, the positioning of the active sensor area is crucial.

Use DENT or R/F sensor.

Position the sensor in the exact center of the X-ray field, where you have the highest dose.

The positioning can be sensitive down to 0.1 mm. Use the RaySafe X2 panoramic holder to slide the sensor horizontally with high precision. Each mark on the scale represents 0.2 mm.

Panoramic Holder

 

For details on how to use the panoramic holder, see the instruction video in our video library.

Can Dose Manager be used with the new i3 dosimeters?

Dose Manager can be used with the new i3 dosimeters if you collect the dose information from your Real-time Displays using a network connection or with a USB memory. The i3 dosimeters unfortunately cannot currently be connected directly to Dose Manager by the USB cable.

Does the system sound an alarm when dose gets high?
  1. No, the feedback is visual. Because of this, it is best for the Raysafe Display to be located in an easily visible location for the staff.
I have problems with the communication between base unit and detector. What can I do?

Check that the cable is properly connected. Try another cable.

How do I change language in the base unit?

Swipe right from the home screen to access the setup. System language is found under X2 Base Unit. You will be asked to restart the base unit for the setting to take effect.

The colors distinguishing the badges is helpful but is it possible for us to put names on the badges too? That would be less confusing.

The i3 has room for naming, whereas the i2 does not.

How long does the battery in the dosimeter last?

The RaySafe Real-time Dosimeter: Approximately 1 year of normal use. The battery can be replaced. See the Installation and service manual for guidance.

The RaySafe i2 dosimeter: Typically 3-5 years, depending on usage. If the battery is out, contact your RaySafe representative or RaySafe Support Contact.

What is the difference between R/F high and R/F low, and how do I use them?

R/F high can be used for most measurements and is required for measuring kVp (as opposed to kV).
R/F low is optimized for low radiation intensity, typically during fluoroscopy measurements behind a phantom.

The screen size on the VT305 is very small. What do I do if I need increased screen resolution?

Use the VT305 with the Ansur VT Plug-In. You can use either a ready-for-usetest procedure or drag and drop one or more test elements from the Plug-Inonto the test template workspace in the Ansur software authoring screen(see Ansur Executive Operators' Manual for more information).Questions and Answers6045 Cochran Rd, Cleveland, OH 44139 USA | Tel 440.248.9300 | Fax 440.349.2307 | Email: [email protected] | www.flukebiomedical.com

Does Dose Viewer work with either the i2 or i3?

The Dose Viewer version 1.1.13.0, delivered with the RaySafe i3, is backwards compatible with the RaySafe i2. Older versions of Dose Viewer need to be updated to support i3 Real-time Dosimeters.

I want to use my Xi View Excel templates with X2. Is that possible?

The default Excel export format in X2 View is compatible with Xi View.

Can we show the same information as on the Real-time Display on any hospital monitor?

Unfortunately, this is not possible with the RaySafe i2/i3. This is something that we look in to for the future but currently only the Real-time Display can be used to visualize the exposure situation in real time.

How long will idle badges take to go to sleep?
  1. i3 badges will enter sleep mode after 9 minutes of not detecting any movement.
My ThinX shows this screen, why?

ThinX Screen

  • If you just replaced the battery, this means that your ThinX is starting up. Be patient and wait for a while.
  • If the screen appears when you are exposing the ThinX to radiation, you need to replace the battery (model CR2450). Follow the instructions in the user manual: ThinX RAD or ThinX Intra. We recommend using a battery from GP Batteries.

ThinX Battery