Frequently Asked Questions

Remove the luminance tube and ensure that the white illuminance window is clean. You can clean it with a damp cloth. If the problem persists, fill in a Service Request and send the detector for service.
I have connected the mAs cable but don't get any readings. What can I do?

The fastest way to charge the base unit is to use the supplied charger. You can also charge with USB cable connected to a computer or a USB charger, but this will take longer.

The i3 has improved wear-ability with a replaceable reinforced plastic clip. The i2 had a metallic clip that could not be replaced.

No, the dosimeter is designed for maintenance-free usage throughout its lifetime.

1. When the instrument is in measurement mode, press SELECT (long press) until "Waiting... Aborting measurement" is shown.
2. In the SETUP MENU, step (short press) to "Dose unit" and press SELECT until units are shown. Step to the desired unit and press SELECT until SETUP MENU is shown. The unit is now changed.

Note: If only Gray (Gy) is available, your instrument has been configured to comply with German regulations where the unit Röntgen (R) is not allowed.

The VT305 can be connected to mains power using the universal poweradapter and the appropriate prong-set (matched to the mains powerreceptacle). The power adapter connects to the VT305 via the USB cable.Alternatively, if a computer is being used during testing or documentation,you can connect the VT305 directly to the computer via the USB cable. Bothpower and data exchange are provided.

Panoramic dental machines can be challenging to measure on, primarily since the X-ray beam is narrow. Therefore, the positioning of the active sensor area is crucial.

Use DENT or R/F sensor.

Position the sensor in the exact center of the X-ray field, where you have the highest dose.

The positioning can be sensitive down to 0.1 mm. Use the RaySafe X2 panoramic holder to slide the sensor horizontally with high precision. Each mark on the scale represents 0.2 mm.

For details on how to use the panoramic holder, see the instruction video in our video library.

Dose Manager can be used with the new i3 dosimeters if you collect the dose information from your Real-time Displays using a network connection or with a USB memory. The i3 dosimeters unfortunately cannot currently be connected directly to Dose Manager by the USB cable.

1. No, the feedback is visual. Because of this, it is best for the Raysafe Display to be located in an easily visible location for the staff.

Check that the cable is properly connected. Try another cable.

Swipe right from the home screen to access the setup. System language is found under X2 Base Unit. You will be asked to restart the base unit for the setting to take effect.

The i3 has room for naming, whereas the i2 does not.

The RaySafe Real-time Dosimeter: Approximately 1 year of normal use. The battery can be replaced. See the Installation and service manual for guidance.

The RaySafe i2 dosimeter: Typically 3-5 years, depending on usage. If the battery is out, contact your RaySafe representative or RaySafe Support Contact.

R/F high can be used for most measurements and is required for measuring kVp (as opposed to kV).
R/F low is optimized for low radiation intensity, typically during fluoroscopy measurements behind a phantom.

Use the VT305 with the Ansur VT Plug-In. You can use either a ready-for-usetest procedure or drag and drop one or more test elements from the Plug-Inonto the test template workspace in the Ansur software authoring screen(see Ansur Executive Operators' Manual for more information).Questions and Answers6045 Cochran Rd, Cleveland, OH 44139 USA | Tel 440.248.9300 | Fax 440.349.2307 | Email: [email protected] | www.flukebiomedical.com

The Dose Viewer version 1.1.13.0, delivered with the RaySafe i3, is backwards compatible with the RaySafe i2. Older versions of Dose Viewer need to be updated to support i3 Real-time Dosimeters.

The default Excel export format in X2 View is compatible with Xi View.

Unfortunately, this is not possible with the RaySafe i2/i3. This is something that we look in to for the future but currently only the Real-time Display can be used to visualize the exposure situation in real time.

1. i3 badges will enter sleep mode after 9 minutes of not detecting any movement.

• If you just replaced the battery, this means that your ThinX is starting up. Be patient and wait for a while.
• If the screen appears when you are exposing the ThinX to radiation, you need to replace the battery (model CR2450). Follow the instructions in the user manual: ThinX RAD or ThinX Intra. We recommend using a battery from GP Batteries.

• Check that you are running the latest version of Xi View and remove older versions from your computer.
• During installation, make sure to tick the box "Install Windows 8 USB driver for serial port adapter".

• In Xi View, select "ATEN USB to serial bridge" in the lower right corner. You may need to re-select it.

• In Xi View, press the "Start" button in the lower right corner and wait until the dot beside it turns green.
• If you have a Solo instrument, check that you have the RaySafe Solo PC kit.

Note: If your Solo instrument came with serial cable and usb-serial converter, it has the PC kit. If you wish to add the PC kit, contact Customer Service.

Swipe right from the home screen to access the setup. Press the name of the currently connected sensor to find the unit setting.

Note: If only Gray (Gy) is available, your instrument has been configured to comply with German regulations where the unit Röntgen (R) is not allowed.

Yes, they can, i2 and i3 dosimeters will show up on DoseAware base station screens and DoseAware dosimeters will show up on the i2 and i3 base stations screens. As the icons used for dosimeters are not the same for i2/i3 and DoseAware, the dosimeters might however appear differently.

To access the dose history recorded in the Real-time Display, tap on the row for your dosimeter on the display.

To access the internal dosimeter memory, connect the dosimeter to a computer running Dose Viewer.

The RaySafe Xi calculates kVp on the R/F high sensor if the intensity is high enough (around 10 mGy/s), otherwise kV average will be displayed. If the intensity is too low and you have no possibility to increase the tube current (mA), move the detector closer to the X-ray source.
Note: If your signal level is well above 10 mGy/s and you still do not get kVp, go to the SETUP MENU, select kVp mode, and make sure that kV/kVp is selected.